In the context of an RR's use of text messaging, which statement is true?

The statement that RRs (Registered Representatives) can use text messaging as long as records are maintained is accurate because it reflects the regulatory expectations for communications in the financial services industry. Regulatory bodies, such as the SEC and FINRA, recognize that text messaging can be a legitimate and effective means of communication between RRs and their clients, provided that appropriate recordkeeping and compliance measures are in place.

Maintaining records of text messages is essential to ensure transparency and accountability, allowing firms to adhere to regulatory requirements related to customer interactions, trade confirmations, and complaint documentation. This practice helps protect both the clients and the RRs by providing a clear audit trail of communications.

While monitoring of communications is generally encouraged as part of good compliance practices, it is not mandatory for every message sent or received. Furthermore, the requirement for customer consent specifically depends on the context of the communication and what information is being shared. Overall, the ability to use text messaging with record maintenance aligns with the industry’s shift towards modern communication methods while still ensuring compliance and oversight.